Unpacking Equity: The Use of AI in Canada’s Immigration and Refugee System

By Mackenzie Rice The use of artificial intelligence (AI) and machine learning (ML) to improve public sector efficiency is both exciting and controversial. While these technologies have the power to present new solutions to some of the toughest global challenges, their use has also called attention to serious concerns relating to data privacy, human rights, […]

The Future of Service Delivery: Government in the Digital Age

By: Hiba Siddiqui We live in a society where individuals use powerful digital services on a regular basis for a variety of purposes. With the speed and sophistication of social networking services, enterprise systems and streaming services, it is imperative that public service delivery is also modernized and transformed to mirror the private sector’s fast […]

Inviting Amazon: Toronto’s Trade-Off

After a year of cities petitioning their services and assets to Amazon, the tech company announced their shortlist for potential areas for their second HQ on January 19. Out of 20 cities, Toronto was the only one outside of the United States to make the list, which included strong competitors such as Washington, Miami, Boston, […]

Loot Box Loathing

Policy Implications of the Video Games Industry’s Latest Controversy Michael Smolinski and Cordell Philipps The video game industry is no stranger to controversy. From concerns that video games promote violence, to allegations that they are too addictive, the industry has rarely been free of criticism from outside observers. More recently, however, members within the video […]