In Flux: Canada’s First Service Design Conference

Jasmine CY Lam At first glance, design and public policy may seem to have little in common. But, when we delve deeper, we see that people are at the core of both disciplines. On December 1, 2016, Canada’s first service design conference, In Flux, was held in Toronto, Ontario. Practitioners from across private, non-profit, and…

The Modern Role of Political Staff

Political staffers, aides, and “exempt staff” are too often maligned in Canadian politics. Neither elected nor independently hired on merit, and with salaries paid by government revenues, they have exclusive access to elected officials at the very heart of decision-making. Despite their reputation as shadowy figures wielding undue power, in reality, staffers perform a plethora of crucial tasks: from coordinating and ensuring delivery on electoral mandates and advising politicians, to communicating political decisions and engaging with stakeholders.

Blockchain – What Is It and Why Does It Matter?

Andrew Abballe  The promise of the internet was to democratize and decentralize information and content. It offered a platform that would allow millions of users from around the world to contribute meaningfully through a peer-to-peer global network. The internet has been successful in reducing communication and research costs, encouraging new collaborations, and lowering barriers to…

Seen and Heard: Hillary Clinton in Conversation

Jenna Simpson On Thursday, June 20, Hillary Clinton spoke at the Metro Toronto Convention Centre to a crowd of about 5,000 people. Rather, she charmed the socks off a crowd of about 5,000 people! Speaking as part of the “Unique Lives” lecture series, she began her talk to a standing ovation. She then spoke for…

Seen and Heard: City of Toronto CCO on Getting Ahead in Public Service

Heather Paszat Josie Scioli knows all about hard work. Born in the Azores, Portugal, she immigrated to Toronto with her family while still very young. Like many immigrant families, Scioli’s parents wanted their children to have a prosperous life, and they worked tirelessly picking worms, cleaning houses, and working other laborious jobs to enable their…